Patient Access and Clinic Workflow

From booking to check-out, keep the entire patient visit moving

Appointment Flow connects patient access, registration, walk-ins, check-in, clinic queues, provider coordination, payments, and communication through one operational workflow

Explore the Workflow
carelogix.ai/appointment-flow
Appointment Flow Active Board Screenshot

Full Visit Journey

One connected workflow across the entire patient visit

Eliminate operational blind spots by connecting every step of the patient encounter in a unified operational board

Stage 1

Book or Walk In

Patients can request appointments online or enter the clinic’s walk-in queue effortlessly

Stage 2

Complete Registration

Collect demographics, insurance cards, documents, conditional forms, consents, and e-signatures

Stage 3

Check In and Join Queue

Give staff visibility into arrivals, registration status, waiting patients, and operational delays

Stage 4

Coordinate the Visit

Allow authorized staff and providers to manage assignments, rooms, statuses, documents, and visit flow

Stage 5

Collect & Reconcile Payments

Record front-desk payments, send secure payment links, and maintain daily reconciliation visibility

Stage 6

Complete and Follow Up

Track visit completion, follow-up requirements, patient communication, and related operational activity

Clinic Operations

Central Active Board and Provider Workflows

Give authorized front-desk teams, clinical staff, and providers real-time visibility into scheduled appointments, walk-ins, registration status, waiting patients, provider assignments, and visit progress

Central clinic visibility
Queue management
Provider self-assignment
Registration and form status
Delay and patient-status tracking
Waiting-room display
Patient-linked tasks
Secure staff coordination
carelogix.ai/queue-management
Care Logix AI Queue Management Screenshot
OCCUPATIONAL MEDICINE

Manage employer-sponsored care from request to results

Appointment Flow connects employer accounts, employee scheduling, service authorization, clinic coordination, results access, communication, and billing within one structured Occupational Medicine workflow

Interactive Employer Journey

Employer Request

01

An employer selects the employee, requested service, preferred location, billing responsibility, and visit requirements through a structured request workflow

Employee Scheduling

02

Service Authorization

03

Clinic Visit

04

Results and Documentation

05

Billing and Follow-Up

06
Occupational Medicine Portal
carelogix.ai/occ-med
Care Logix AI Occupational Medicine Dashboard Screenshot
Employer access is limited to authorized Occupational Medicine information, approved services, and permitted results
Flexible Employer Onboarding

Support one-time employer visits without creating operational delays

Create a temporary employer record, capture employee and authorization details, complete the visit, manage billing follow-up, and convert the organization into a full employer account while preserving the original visit history

01

Temporary Employer

Record company details, contact person, and one-off service request quickly

02

Completed Visit

Provide care, release approved results, and record employer payment details

03

Employer Account

Convert into a full organization profile while keeping past visit records intact

Communication & Support

Keep employer communication organized and secure

Employer representatives can communicate with authorized clinic staff through a shared support workflow while sensitive information remains inside the secure portal

Step 01Employer Portal

Employer sends a secure message

Step 02Clinic Dispatch

Message routes to authorized team

Step 03Occ Med Staff

Staff member responds

Step 04Secure Notification

Employer receives portal notification

Provider Documentation

Support provider documentation with AI-assisted note taking

Help providers organize visit information, prepare structured documentation, and reduce repetitive note-entry work while keeping the provider in control of the final record

Visit Summary Support
Structured Note Preparation
Documentation Assistance
Provider Review and Control
carelogix.ai/provider-notes
Care Logix AI Provider Notes Assistant Screenshot
CONNECTED INTEGRATIONS

Connect Appointment Flow with the systems your organization already uses

Appointment Flow is designed to work alongside existing healthcare technologies, helping organizations connect patient access, clinical operations, communication, payments, documentation, and revenue workflows through approved integrations

Appointment Flow

Connected Patient Access and Clinic Operations

Connected

EMR and Practice Management

Connect appointment, patient, provider, and visit information with approved clinical and administrative systems

Compatible

Payments

Compatible

Communication

Compatible

Clinical Documentation

Compatible

Labs and Diagnostics

Compatible

Billing and RCM

Flexible Integration

Connect with external systems based on available APIs, approved access, and organizational requirements

Phased Adoption

Introduce Appointment Flow without forcing an immediate replacement of every existing technology or operational process

Connected Workflows

Reduce manual handoffs by allowing patient, appointment, communication, payment, and operational information to move between approved systems

Integration options can be evaluated based on the capabilities, APIs, security requirements, and access provided by each external system

See how Appointment Flow can connect your patient-access and clinic operations

Schedule a conversation with our team to explore online booking, digital registration, active boards, and provider portals